Hey there! Grab a cup of something warm, and have a seat. I'd like to have a little chat!
I’ve decided to start a small series focusing on business etiquettes and professional attributes that I would like to try to adhere to, and to encourage my fellow small business owners to follow as well. First up in the Business Chats series, I’m concentrating on the word Integrity.
I have tried to maintain a certain level of integrity within my work, as well as within my day to day life. To me, as a Christian, I believe that integrity is an important attribute to provide to the world. As in the definition above, I’m adhering to the moral and ethical principles of Christianity, but I also believe that non-Christians would be happy following along with the same principles. Honesty, caring, kindness, and following through on what you say you are going to do.
That last point is what integrity means most to me. Following through. Recently I had a partnership go sour because of promises that were made that weren’t carried out. I walked away hurt. Hurt in my business, hurt in my self, and hurt that another small businessperson wouldn’t care enough about another small business to have the integrity to follow through. Too many dishonest and sneaky mistakes were made on their end, and unfortunately we both lost out.
I have since cut ties with that business, and wish them well. In hindsight, I’m glad that the partnership didn’t work out. I have learned so much that I can now confidently put even more integrity into practice in my profession, ensuring that I don’t hurt another small business like I was hurt. I will strive to have the integrity to communicate with clients and partners, to set out to do what I say I’m going to do. I don’t want anyone to have to go through what I went through, on account of my actions.
What are some business attributes that you value? Have you learned something from an experience that left your burned, or did you do the burning, and learn from it in turn? Share in the comments below, and perhaps your ideas will be included in future posts in this series!
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Interested in contributing a post in the business attributes column yourself? Send me an email, and we can talk about it! I’d be happy to share the stories of others in this space!
cafe photo above by The Entrance Collective